Question 1

Does my Times Square Gift Card expire?

Accepted Answer

No, your Times Square Gift Card does NOT expire. Your card balance remains available until fully used.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. The card never expires.

Question 3

Where can I check my Times Square Gift Card balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Times Square Gift Card or in the email you received or on your printed card.

Question 4

Can I use the same Times Square Gift Card at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Times Square Gift Card location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Times Square Gift Card work anywhere?

Accepted Answer

The card can only be used at participating Times Square Gift Card businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Times Square Gift Card is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Times Square Gift Card location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Times Square Gift Card for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Times Square Gift Card redeemed?

Accepted Answer

Save your Times Square Gift Card to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Times Square Gift Card is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Times Square Gift Card?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Times Square Gift Card, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Times Square Gift Card code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my **Applebee's W. 42nd St. gift card balance here?

Accepted Answer

If you have a Times Square Gift Card that you used or plan to use at **Applebee's W. 42nd St., you can check your balance on this page. Enter the 16-digit card number from your Times Square Gift Card email or printout. The Times Square Gift Card is accepted at **Applebee's W. 42nd St. and over 40 other local businesses in New York.

Question 13

Can I check my **Cook Eatery gift card balance here?

Accepted Answer

If you have a Times Square Gift Card that you used or plan to use at **Cook Eatery, you can check your balance on this page. Enter the 16-digit card number from your Times Square Gift Card email or printout. The Times Square Gift Card is accepted at **Cook Eatery and over 40 other local businesses in New York.

Question 14

Can I check my Grand Slam gift card balance here?

Accepted Answer

If you have a Times Square Gift Card that you used or plan to use at Grand Slam, you can check your balance on this page. Enter the 16-digit card number from your Times Square Gift Card email or printout. The Times Square Gift Card is accepted at Grand Slam and over 40 other local businesses in New York.

Question 15

Can I check my M Social Hotel Times Square gift card balance here?

Accepted Answer

If you have a Times Square Gift Card that you used or plan to use at M Social Hotel Times Square, you can check your balance on this page. Enter the 16-digit card number from your Times Square Gift Card email or printout. The Times Square Gift Card is accepted at M Social Hotel Times Square and over 40 other local businesses in New York.

Question 16

Can I check my Madame Tussauds New York gift card balance here?

Accepted Answer

If you have a Times Square Gift Card that you used or plan to use at Madame Tussauds New York, you can check your balance on this page. Enter the 16-digit card number from your Times Square Gift Card email or printout. The Times Square Gift Card is accepted at Madame Tussauds New York and over 40 other local businesses in New York.

Question 17

Can I check my **Applebee's W. 50th St. gift card balance here?

Accepted Answer

If you have a Times Square Gift Card that you used or plan to use at **Applebee's W. 50th St., you can check your balance on this page. Enter the 16-digit card number from your Times Square Gift Card email or printout. The Times Square Gift Card is accepted at **Applebee's W. 50th St. and over 40 other local businesses in New York.

Question 18

Can I check my **Bar Dough gift card balance here?

Accepted Answer

If you have a Times Square Gift Card that you used or plan to use at **Bar Dough, you can check your balance on this page. Enter the 16-digit card number from your Times Square Gift Card email or printout. The Times Square Gift Card is accepted at **Bar Dough and over 40 other local businesses in New York.

Question 19

Can I check my **Bareburger gift card balance here?

Accepted Answer

If you have a Times Square Gift Card that you used or plan to use at **Bareburger, you can check your balance on this page. Enter the 16-digit card number from your Times Square Gift Card email or printout. The Times Square Gift Card is accepted at **Bareburger and over 40 other local businesses in New York.

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